Manage Payment & Plans
Payments, choice of plan, and financial reporting
Look in the Account choice on the left hand menu in Control Center. From there you can access billing an plan information by selecting the horizontal Billing tab next to Company Profile. You can top up your credit balance for AI usage using the Buy Credit option. Note that it can take a minute or two before credits appear and become available for users.
Changing Plans and Obtaining AI Model Credit
You can upgrade or downgrade your subscription plan using the Change Plan option. Note that the Plus plans include a monthly topup of credit that is based on the number of seats. This rolls over to future months. You can use both the Buy Credit option and choose a Plus plan to match your usage patterns.
How can I get an Invoice or Receipt?
If you click on “Change plan” then you get sent to Stripe. From there you can select a payment from “Invoice History” at the bottom of the page. Click on an entry. Then in the next screen you can download an invoice or download a receipt.
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